Help & Support

Frequently Asked Questions

How does ThisTrail track my route?

Open the app and tap the "Start Recording" button to begin. The app uses your device's GPS to track your location in real-time, recording your complete route, distance, elevation changes, and more.

Can I use it offline?

Yes. ThisTrail supports offline map downloads, allowing you to view maps and record routes even without an internet connection. We recommend downloading your target area maps before heading out.

Is my data secure?

All your route data is stored locally on your device by default, unless you choose to back it up to iCloud. We do not collect or upload your personal data without authorization.

Is the app free?

ThisTrail offers free basic features, with premium subscription options for advanced capabilities. Please check the App Store listing for detailed information.

Contact Us

If you couldn't find the answer you're looking for, feel free to contact us. We'll respond within 1–3 business days.

Technical Support Email
contact@aixn.cn